1 Jan, 2018 → by ClaimboUser481165
Sent to the wrong address
*SOLVED

5

I ordered a cd from cdwow, when ordering I edited the delivery address details with a new delivery address, when I received confirmation of my order the confirmation had an old delivery address where I no longer live, within a minute I emailed the cdwow customer service dept and advised them of the correct delivery address, I recieved an email back confirming they have taken the necessary actions to amend the delivery address, 24 hours later I receive an email from cdwow advising my cd had been dispatched but was sent to the wrong delivery address. I've since contacted the cdwow customer service dept and they've advised it was my fault in the first place and I basically have to wait nearly 2 months to see if the cd gets returned.
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