Im so confused. Ive ordered from this company before a few years ago and had no issuses. This time around when putting my info in i accidentally put my old shipping address. I figured no biggie i can email them and explain i moved and have a new address. I sent my email and they didnt respond so a week later i sent another and still havent heard anything back so another week later i tried calling them and got their answering machine which said to email them for a faster response. I guess this company is bs now. What a waste of money User's recommendation: Don’t bother with this company.