Purchased a samsung galaxy s8 from eBay seller. Condition of product was defined as "excellent ". When product arrived it had 2 inch scratch across face of phone and back of phone had many scratches and wear. Certainly not excellent condition, fair condition maybe. No charge on phone and low quality charger enclosed. I live on farm and have no printer or access to one within 17 miles. I requested a mailed return label and seller would not comment. I wanted to give poor rating to alert other potential buyers to beware of this seller. In ebay rating it indicated they already gave the seller a five star rating. I see ebay as complicit in this fraudulent sellers activity.