I had a case closed in favor of a buyer in May 19, 2021 and the buyer got refunded even when I sold "as is and not working." Buyer complain that it did not match the description. Ebay favor the buyer and buyer did not returned my item either because Ebay did not allow a print return label when a case is being reviewed. I sent the buyer a USPS label and buyer said it didn't come from Ebay. I called Ebay many times and they said ask the buyer nicely... WTF. Buyer never responded, so I lost my item, my money, and Ebay did not help me at all. Now I got charged for the fees and I contacted Ebay and they said if I didn't call them they would not automatically reverse the selling fee, which was BS as they refunded the buyer. Ebay is going down hill with customer service. There should be some sort of law against companies like this. Maybe they need a class action lawsuit with their unfair practice.