In Aptil 2020, purchased two days of tickets to see Chocolate Factory show. However, since the pandemic and having older parents and wife scheduled to attened the show. It will not be wise or feasible to expose them to any close contact events due to underlying diseases. I ve tried for a year to get a refund without much success, therefore respectfully requesting a vouncher/credit for an future event User's recommendation: Do not schedule any event unless a full refund is granted.