Did you know that most of the customer agents are not in America? How would you like your personal bank information, driver license! or state ID and full name being handled by someone that doesn't live in America? Identity theft maybe? The only number you can call is the generic customer service line (only 1 number allowed). This is a company that will route you to nowhere with little or no help. at all. Technical issues is understandable User's recommendation: do not use venmo it is not trustworthy.