9 Sep, 2021 → by ClaimboUser475649
Security guard attitude

1

Hi there, There was an incident last night at your Braybrook store 8/9/21 . Announcement was made 8:20 pm over loud speaker, as the store was about to close in five minutes . At 8:21pm a security guard yelled Hurry up from the top of his lungs as I was approaching end of aisle heading towards register. As I looked over my shoulder another customer was following. We where both shocked at what had just happened. I told the other customer that I would make a complaint to night manager. Michael the manager took initiative; he got his name from log book and found security guard name was Rinco . As I explained to manager what had just happened he agreed it wasn't good . I told manager that i would take this matter further . The security guard was leaving as well with his own purchases but to my dismay I looked over the counter and he was gesturing if I wanted some bread so I ignored himz He came over and listened to what I and the manager where discussing about him . After he heard me explaining to Michael the manager that I thought he had a bad attitude, his reply was thank you . This is very unacceptable behaviour . This security Guard needs retraining…who knows how many times it's happening in your Woolworths stores . As a local customer not sure if we will continue to shop with Woolworths group . Regards Peter .
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