I had asked xfinity to put my account on a seasonal hold at our winter home in January. Now its March and they hit me with over a $400 bill saying that the account was never placed on a seasonal hold... I am including some contact information to email all the executives and hope all will email and complain about there incompetence ... Thomas Karinshak Executive Vice President Customer Service 1701 JFK Blvd Comcast Center Philadelphia, PA 19103 [protected] [protected]@cable.comcast.com Jared Schultheis Executive Director, Digital Care [protected]@cable.comcast.com Dave Watson President 1701 JFK Blvd Comcast Center Philadelphia, PA 19103 [protected]@comcast.com Chief Executive Brian L. Roberts Chairman and Chief Executive Officer, Comcast Corporation 1701 JFK Blvd Comcast Center Philadelphia, PA 19103 [protected]@comcast.com