26 Jul, 2021 → by ClaimboUser423941
Sears WILL NOT honor their published warranty of repair or REPLACE
2
Our brand new Kenmore fridge broke in less than a year (under manufacturer warranty. Waited months to find out they couldn't repair it due to parts on back order. Their version of repair of replace is to offer us a credit less than initial cost and about 1/2 of what a comparable replacements costs. So although their own published warranty says they will repair or replace AT NO ADDITIONAL COST, they DONOT honor that! User's recommendation: Shop somewhere else.