I bought a Kenmore Elite refrigerator for our newly built home. It stopped working a few months after purchase . Called to get it fixed 3 weeks later the come out and look at it then order a part then 3more weeks to get part . They dented door while repairing a month before that was fixed . Then it quit working again . This was repeated about 5-7 times same thing different parts . It would alway work for a short time then it would go bad again and we would lose all of our food. Countless conversations with there customer service that is in another country. Went in to the store and they said they couldn't do anything. They have replace about everything on it and it worked for a few months and then last week it happened again. 2 weeks they send somebody out they said it was fixed and 2 weeks later quits again. They scheduled an appoint o come out again a week later then they called me the day of appointment and say they can't make it and I would be rescheduled for a week later. This has been going on for a year and a half now ! I've done everything I possibly can do and they don't care. I just want the lemon replaced it was the top end refrigerator . I of my many phone calls the lady said to go buy a small college refrigerator and then when yours get fixed to bring it'll back the small one. I'm lost at what to do. Me and my family have lost a lot of money in food and the stress from this is terrible. Troy Beal