15 Apr, 2019 → by ClaimboUser221005
scammers! took my car to get checked because of a noise… shocked at what I was told!!
2
I took my SUV (2004 Chevy suburban) to tire kingdom in St Lucie west FL on 4/12/19 for them to look at and diagnose a squeaking noise coming from either the center or rear of my vehicle. I had already had 2 people tell me it was the u joints. so I made an appt. the mechanic put it up on the lift and I watched him look it over and proceed to call me over and tell me it is my shocks. Shocks? yes I was also shocked. I said are you sure its not the u joints?? The 3 mechanics standing there proceeded to tell me you don't have u joints. What?? how can that be when I have googled it, you tubed it ETC and had 2 others looked under and to my surprise... wow! U JOINTS. So I proceeded to go back to the counter with the other mechanic because he wants to give me my estimated on the shocks. Again I was SHOCKED! 803.00. LOL I LAUGHED and said oh ok and the whole time I was thinking what I was going to say in this complaint as I left. I have had other issues with them but figured I would give them the benefit of the doubt but this is just way to much. They are crooks and thought this blonde waking in was dumb, not this one guys! I had gone at one time to get a tire rotation and guess what? I got home and noticed a couple days later 6 of my lug nuts were missing! when I called them they just said oh I don't what could of happened, they are not here and gave me the run around for months and kept saying they were going to order them for me. I am going to not only make this complaint today, I am going to BLAST THIS all over the internet, facebook, Instagram, ETC and let people know to watch out for tire kingdom crooks. I will not hold back and will make sure I get my point across. oh and by the way, this is a photo of one of the u joints for 2004 suburban and they are anywhere from 28.00 up to around 40.00.