This company has gone to the dark side and is running a full scam ring! BUYERS BEWARE! I am a luxury consumer and have never had any trouble with any department store. The Off Saks Fifth shipping department is running a full luxury scam and is super corrupt. Please read their Instagram reviews and the complaints from MULTIPLE CUSTOMERS about the scams they have pulled on other customers like me. They are sending customers who place orders the wrong item, then denying the return and not refunding them their money. I never expected this kind of scam to occur from a name like Saks. I thought it was an honest mistake, but after reading all the reviews its obvious this is some corrupt scam! DO NOT SHOP HERE