Home solutions via Columbia gas installed hot water heater that i rent off of them back in Dec tech said youll have hot water in an hour he left about an hour later i check water still cold wait half hr later brrrr cold i call tech never calls back finally i realize the pilot light is out he never lit the frig-gen thing so i had to light pilot of hot water heater that i paying this clown to install luckily ive done this before but what if i was an elderly person or just unable to light it? NO CALL BACK??? to this day I have yet to receive any response from Columbia gas or home solutions *** poor customer service!!!