8 Sep, 2021 → by ClaimboUser851006
Santa Maria 219 Complaint Letter
1
Hello, dear department manager. My complaint is Irvine, the rental office of Santa Maria Apartments. The reason is that I live in 217 downstairs 219 garage door chain noise problem. Six people live on the first floor. They open and close the garage door frequently every day. It is used as an entrance. It turned out that someone was smoking inside, opening the garage and emitting a smell of smoke. Later, I complained to the rental office. They stopped smoking inside, but started playing table tennis in the garage. Sometimes it lasts until 12 o'clock in the morning. When I was ready to go to bed, I heard the garage door opened and then closed, until after you fell asleep, the noise woke you up again, sometimes at 1 o'clock, the time changes greatly, but when we rest it will make noise. I have complained to the rental office many times, but there is no better solution, and no one is responsible! That's why I came to complain, I hope to be taken seriously, thank you