Dear Sir, I bought a Sandal from Nine West Muhallab Kuwait, around one year ago, I wore it Ocassionally, as it is high heal.I found the sandal get damaged by it self from down. I went to the shop they said it is old that why it is damaged, if you see the photos you will know that i didn't use it that much, and it was not cheap to be damage that quick. The manager told me he will send Email to UAE office about the case, and if they accept to repair it, it will be on my coast. This is not acceptable from shop like NIne west, as i am a regular customer. Please i need a solution. Nisreen Shaarawi 00965 [protected] [protected]@hotmail.com