Hello I bought a mobile phone S7 edge from Samsung and I have issues with this phone from time I purchased it. Pink lines/dots on the screen. They replaced the screen once which is okay but after fighting for 2 months. Later after 8 months the screen started showing black lines and flashes frequently. I contacted one of the nearest Samsung service center (same place where I got it repaired earlier) I had enough time in expiring my warranty. They upgraded the software and asked me they will check the phone and return after testing (case is still open). The problem is still same did not fix anything. Now when I asked them to replace the screen and hand over my phone they denied stating it's not under warranty. I told when I reported the problem it was in warranty and now because of their stupid experimentation it expired. They said I need to call call center I did and no resolution provide, contacted them 10 times but nothing happened. Now whenever I try reaching service center they keep telling they contact me once they an approval from the area manager. I don't understand whom the area manager is and why is he taking so long. This incident is pending since march 23, 2018.