on 05-18-2021 I purchased a Samsung S9 from this company Bobcat Wireless. I printed out the advrtisment of this product and it specifically unlocked for AT&T, T-Mobile, Sprint, and Verizon. The phone I received stated I needed the Imei number to activitate my new Cricket new card. I've had AT7T for the past 26 years. As I checked my purchase records this is the same company that I purchased a Samsung Note 9 on02/22/2021 in the amount of $294.38 from Bobcat wireless and the phone wouldn't power on after being charged for 4 hours, the phone was returned and the money was never refunded to my account. the most recent purchase in the amount of $273.78. I contacted the company early this morning @ [protected] and left a message I wanted a refund on the cellphone. it suddenly came to me that this was the same company I returned their phone but I never received my refund