Hi just started on a new plan for the S21. I have always loved Samsung until getting this phone. At first, the texts said they weren't sending, even though my contacts are receiving them. I had reset my phone, hoping it would fix this, but it still says my messages aren't sending. Secondly, I have a smash proof screen protector and cover, but when I dropped my phone from hip level, and I'm not a tall person, I got a huge crack across the screen. I've never had a problem with cracks with a screen protector on previous Samsung phones. This phone is less than 3 months old, and my contract is for 3 years. I could deal with messages that say not sent, but to have a crack already. This means this phone is delicate, and it's definitely being not going to last 3 years.