The salesman had our address wrong, i pointed it out, he said they would correct on their end. Was not given our power cord with the trailer when we bought it, Got a screw in tire when it came out of their shop, screen doors weren't operational due to wrong screws. First time camping awning came off, cabinet door broke, air conditioner leaked amongst various other things. Title was not mailed to us in fact was supposedly sent to the address i pointed out to be incorrect, they said it was sent certified but would not give tracking number. Trailer has been in shop 3 weeks, no one will update us other than waiting on warranty to approve. Wait it was brand new and cover for a year under warranty what is there to approve?