11 Aug, 2021 → by ClaimboUser368556
Sales Practice/ Refund Practice

2

I signed up and paid for a years service on 8/8/20. The contract says it will automatically renew at a monthly rate of 65 dollars. My contract does not end until 9/8/21 but on 8/8/21 they charged me 845 dollars for a year service. When I contacted them about it at the concord nc Afton Village site, they cancelled the new contract but did not refund the 845. Now their District Manager is saying no refund .
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Massage Envy you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.