My experience with zurple is the same as others on here report. The sales rep assured me if in a few months I wasn't happy with the system I could cancel. So when 30 days was almost up I called him. Text him, left voicemail, no answer. Then had to reach out to his manager who listen to the phone calls and heard him say I could cancel. But refuse to cancel because they have to go by the contract not what was told to me. Long story short they will not cancel contract. And if stop paying them they send you to collections. They are not worth the headache and money. Really made a mistake choosing them and service. I'm having to learn a hard expensive lesson. No matter what the sales rep tells you, make sure they put whatever they say to you in writing. Don't take them at there word, they will lie to you. They are wolves in sheep clothing.