after visiting tkmaxx in plymouth going up the stairs and being on the top floor i noticed that the lift was out of order and i have a fear of hights so i fear going down on moving stairs i asked a member of staff if it was ok to use the other stair he said that he have to asked the boss on duty h went off to ask and i was told by the boss that there had been a large ammount of stock deleivered to day and all the fire stairs were blocked by the stock o told him i was scared of the moving stairs going down and he said if you come up them there no diffrence i think it a bad way to treat a custermer and as for all the fire stairs being blocked off when i asked him what if they were needed he just shrugged his shoulders .in future i think i will shop some were else if they don, t value there custermers