28 May, 2021 → by ClaimboUser833151
Safe deposit rental fee
2
On May 14, there was a debit from our savings account for safe deposit rental fee for $528.00. We have a safe deposit and the annual fee is $64 which was debited from this account on on March 25.I have called the main chase number and they said I needed to go to the branch, which we did. The branch said they do not handle the fees, whatever. They said to call the main chase number and prompt with 0#0. That phone call got me nowhere and no one knows who to contact to get this resolved. This has been going on for nearly two weeks with no one giving me any answers.