Defective Software and Abysmal Support “I backed up my business computers using Acronis True Image. My computer failed, but I wasn't totally alarmed because I had been smart and backed up regularly. My loss of data should have been quite minimal. BUT NO!!!! Acronis True Image would not restore my machine. Acronis tech support (off-shore and frustrating to deal with) kept putting me off. After a day I HAD to start rebuilding on my own so that I could move forward with my business. After a month they offered me a refund. Gee thanks Acronis. I SINCERELY IMPLORE YOU TO RUN FAR AWAY FROM THIS RUBBISH COMPANY ! ! !”