7 May, 2019 → by ClaimboUser256935
Rudeness of representative
1
I was walking one day when I suddenly started to have chest pains and severe dizziness. When I was almost home, I suddenly began to faint and then passed out. I woke up and the neighbor was standing there. I was stressed out and disoriented from the fainting spell. So the fire department came and asked if I wanted to go to the ER. Well I did and they said it was from over-exertion. So once I was out, my insurance company didn't pick up, so I asked for help from my housemate who agreed to pay for a cab ride. I called and told them that I was at the Summa Akron City Hospital. They kept interrupting me and hanging up on me without letting me tell them which address I was at. My blood pressure was rising. So after about 4 times, an employee wrote down the name of the hospital (to which the representative said that I was not saying it was) and so I called again for the 5th time and didn't let them speak to tell them where I was at. The man was very rude and impatient with me and because of him, my nerves we're shot that night. I was embarrassed to use this company.