In January of 2021, I opened a rewards checking account and savings account at Axos Bank. Within a very short time, it became clear that Axos Bank was not at all what they advertised as their strong selling asset - rewarding customer service available 24/7. I had my account closed because they claimed I.was in violation of the deposit agreement. This information came via an email. As the account was only a couple of weeks old, I was understandably shaken. I called Axos Bank and was asked by the personal banker who answered my call to read him the email. The email really said very little about why I was in violation of the deposit agreement and the personal banker told me he had no information to offer and that I should wait to hear further communication from Axos Bank deposit team. He advised me to throw away a brand new package of checks and the debit card I had just received that day. This was on a Friday so the following Monday morning I called Axos Bank and spoke to yet another personal banker. She assured me that the account was in excellent financial health and was active. She told me she would immediately escalate my concerns to management. I heard nothing further so after 2 business days I sent a secure message through the Axos Bank online portal. A few hours later, I received confirmation that my account was indeed in excellent financial health and that another package of checks and a new debit card would be mailed to me and I could expect to receive both in 7-10 business days. Encouraged by this, I deposited a $2,000 check from WinTrust Wealth Management via Axos mobile banking. 7 business days later, my deposit cleared and all that remained was to receive the new checks and debit card in the mail. One day after my deposit cleared, I received a secure message through the Axos Bank website inform me my accounts were scheduled to be closed on Friday, March 12, 3 business days after my deposit had just cleared. I received the debit card in the mail a couple of hours after I was informed the accounts were closing. I was informed by another rude, unprofessional personal banker that although the deposit had cleared, the debit card was deactivated. This morning I received an email in response to my first review of Axos Bank on Pissed Consumer inviting me to address my concerns 24/7 with a personal banker. So early this morning, I called and spoke to yet another obnoxious, arrogant and rude, disinterested personal banker who informed me that there was no one to address my concerns until 11:00 AM CST. Oh sure they will send my outstanding balance FedEx, but they will charge me $10 processing fee and FedEx shipping fees plus taxes adding up to roughly $30. User's recommendation: Stay far away from Axos Bank.