I picked up several items that i had dropped off the get dry-cleaned, and when I looked at them, one jacket was covered in cat hair and the collar was dirty. When I took it back to say they must have overlooked this item by mistake, the owner was very rude and said it was cleaned, they just forgot to remove the hair. ??? When I pointed out the dirty collar she became very angry and said she would redo it. When I tried to say something else, she screamed at me that she already said she would redo it, and grabbed it out of my hand. When I came back for it, the hair had been removed but it was still dirty. Do not give them your business!