RCI granted an extension for our cruise deadline, for which I am truly grateful! Payments were made for this cruise well over two years. I became very upset upon being told deadline to book was missed and cruise was simply lost. It was difficult for me to accept that missing a deadline by 72 hours, especially after...
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Purchased a golden benefits cruise and resort package. This allowed you to purchase cruises at cost for life apparently with a cost of £49 per year to renew. Now they state they no longer sell the package and cannot renew on a year on year basis. I can honestly say this company will say and confirm anything...
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Booked a resort stay for roughly one year out; purchased cancellation package at same time. Cancelled trip more than 60 days out due to Covid-19. Assured refund coming within 60-90 days. Now were at day 115 with no refund still. Ive called FIVE times, assured each time it will be coming by days end, we properly followed...
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I booked a cruise through RCI Travel with the understanding I could cancel within 24 hours if our schedule did not work with dates of cruise. I called back to the same number I originally called to book cruise the next day. I reached a voice mail box and left a clear…
I booked a cruise through RCI Travel with the understanding I could cancel within 24 hours if our schedule did not work with dates of cruise. I called back to the same number I originally called to book cruise the next day. I reached a voice mail box and left a clear…
