Making the appointment was easy, they were on time to start the exam...... it went downhill from there. I will say the people were nice, but they told me my pulse rate was 30, no we all know a pulse rate of 30 for someone who's 59 &;;;;;;;;;;;;;;;;;;;;;;;;;;;; has NO underlying conditions is clearly a mistake. If I did a truly have a pulse rate of 30 , they should've called 911, yet they let me drive away