Router not received- 5 weeks

/ 19 reviews

16 Sep, 2021 → by ClaimboUser632944

I have taken out a new contract for a Unlimited home premium fibre contract. The fibre line is installed and the line is active. I have not received my router and I have been calling in for the past 5 weeks with no resolution. No one is able to offer me a refence number and i have not received a call from a manager as i have requested. At this point you are charging me for a service that i have not received. Account: [protected] Landline: [protected] Please arrange delivery of my Router.

Telecommunications

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Telkom SA SOC - Other Reviews

》 Contract Sim Card

》 No stock of device

》 Faults call centre agent

》 Router not received- 5 weeks

》 Telecom fibre

》 incorrect information given on product

》 Fiber line suspension and incorrect billing

》 test debit order taking prior to contract being approved

》 Complaining about the insurance

》 Mobile upgrade

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