26 Mar, 2012 → by ClaimboUser706949
Ripping off drivers

Wow, this company was something. First off, the recruiter will lie to you on the phone, teling you what you want to hear to get you to go work for them. I was promised a hotel room during my orientation, then received a room equivelant to a jail cell, complete with filthy sheets, a heater chained to the bunk ladder, and the cracking sound of balls on a pool table till 3am. The people in charge of "Building 3" are disgruntled dispatchers who seem to relish in treating drivers like trash. They are in charge, and love to repeatedly remind you of the fact. Orientation itself, no real hitches, except that they inform you that "some changes have been made to the Driver's Manual", and they specify "for instance, pets are no longer allowed in the truck". That's no problem, but they should have specified that they no longer pay layover, they no longer pay for getting the driver home 8 days late for scheduled home time, etc. Obviously that is a heck of a lot more important than being able to bring my dog! I mean, we only drive for the money to support our loved ones, so this type of misrepresentation is not small potatoes in my book. Now for the really good part-complain about the lies, you will get lied to some more, then ignored, then sent on the worst runs(if any runs). My last week with them, I got less then 800 miles. Now you can drive a good 600 in a day (when driving @ 60 for 10 hrs), so you know that I was sitting on my can, miles from my home and family, earning no money for 5.5 out of 7 days. Needless to say, that was enough, so I packed my bags and cleaned out the truck. I paid 20 bucks for a cab from the terminal to the train station, because they refused to take me in the shuttle, then shelled out another 120 for a train ticket home(borrowed money, as I didn't earn enough for some time to afford a ticket home). They continued to charge me for all my insurance, etc. for a week after I left, then let me know that it was my own fault for leaving notice with the night dispatcher, and not waiting until morning to go in and notify Human Resources. Fine, except that the train only left once daily at nearly midnight, and I would have had to wait another 24 wasted hours to leave. Then, when I went to check my account for pay, they had charged me a small fortune in fees. They had somehow lost nearly all my receipts for lumpers, cleanouts, etc. and I was being held responsible for all these charges (funny how this happened, as they never lost any of my paperwork before). I called them on it, and told them I would be happy to fax them photocopies of the receipts that I made in case of just such an event. They told me not to worry, they "just found the receipts". Very amusing. After straightening this out, finally getting my refund for the lock kit that I left in the truck at the terminal, and NEVER getting paid for picking up the abandoned truck in the first place (I paid my neighbor $50 for fuel to take me to pick up the truck where it was left, expecting to be paid the $100 I was told I would get to recover it), I was ready to get my money from my reserve account (yes, they take a deposit out of your checks to drive for them). Yay, finally got my $240 back a month after quitting my employment with them. I was able to pay back the money for the ticket home, plus $20 for the gas spent picking me up from the train station, and even still had $100 to spend on much-needed groceries for my family. I was finally shut of them, never wanting to have to deal with them again, and all the happier for it.....or was I?? I quit in December, got my reserve money in January.....then I got a letter from a collections company at the end of February, saying that I was in default to Central Refrigerated Service for $88, and it was being reported to the credit bureaus. I could contest it, but it wouldn't show up as contested for about a month. Apparently, it was reported to the credit bureau by the time I even got the letter. How's that grab ya!!! They lie to get you in, charge you a fortune to work for them (making little pay), then retaliate against you when you sever your employment with them. I mean, what the heck did I owe them for? I would have been happy to give them a *** $88 if I owed them for something, but wasn't that what the reserve account was for? And why didn't they bother calling or sending me an e-mail to discuss it? My belief-retaliation only. No other reason not to contact me, just zing my credit. I still don't even know how I'm supposed to owe them anything?? Save yourself alot of problems...alot of companies out there pay as much or more than Central, without the hassle. Mark
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