1 Jan, 2018 → by ClaimboUser105081
rip you off!
*SOLVED

3

Where to begin... Dr. Ben Lewis is a total liar. I arrived to my appt. 10 minutes before and waited 3 hours...3 hours!! After 2 hours I asked when I will get in. They said shortly the dr. is still with another patient then after another hour the dentist comes out and talks to the receptionist saying they are unable to get me in . He sees me and goes oh sorry we have been calling you all day to cancel your appt! I was livid I showed him my phone and no missed calls... He seemed annoyed and walked to the back and then the receptionist was like ohh maybe you didnt have service when we called? Umm why would you have me wait 3 hours and why wouldnt you tell me that when I arrived? Or after 2 hours when I talked to you... they put a sonicare tooth brush on my bill without asking if I wanted one... He drilled a tooth to see if it was dead? Which is def. wasn't I still have the drill hole... Then after having a crown done after my tooth cracked they forgot to floss my teeth before the cement hardened and the hygenist starting laughing going OH MY GOSH its stuck! They have to put a rubber thing in the middle and literally saw away at the middle to get them apart. After I had odors coming from the tooth ( I believe it was infected ) went back Ben Lewis said give it 6 months. No way! I went to another dentist who said their is a gap in the back of crown that is building up bacteria so I paid them to redo my crown( way better service at a ma and pa dentist). I will never go back to Coast Dental ever again! I have told many people considering them to avoid them at all cost!!! Now i just got a letter from the collections agency for 100 dollars and they can't explain why... I never complain online about anything but this is by far the worst dentist ever.
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