16 Apr, 2021 → by ClaimboUser177270
Reward redemption
*SOLVED
3
I have been a customer since 2018, in december 2020 I redeemed points for (2) $100 target gift cards and (1) $50 card I also updated my address to insure the cards would be mailed to the correct address. March of 2021 I inquired about the cards and was given a estimated timeframe of 8 to 10 days Today I was told by a rep cards will be reissued again! I asked to speak to a supervisor who informed me 1- I should have updated my address and waited 24 hours for the system to update then placed my order I was not told this by the rep who helped me select the gift cards 2. I was outside of the 90 window for card trace and redemption he didnt care that I was force to move in a pandemic and the postal service was/is strained to deliver mail timely due to covid 19 Debra simmonds 111 adams mill road Simpsonville sc 29681 864.360.7599 [protected]@charter.net