31 Oct, 2019 → by ClaimboUser31719
Returned items sitting at post office
1
I returned several items ($250 worth) because my printer didn't recognize the cartridges. I contacted customer support before sending them back on 9/16. They detailed what the process is and I followed it. Since then no response from PrintPal at all. The cartridges are sitting at the Central Point OR post office. I have called and left messages several times - no return call. I have sent several messages thru Contact Us - no response! I have bought from PrintPal for 15 years with no issue. All the sudden they are completely unavailable.