I spoke to a representative who I told I loved the watch I was sent however it did not work. I took it to a jeweler who put in a new battery. It was working when I left the shop but a few hours later I noticed it was running very slow. After that it stopped working. I returned to the jeweler who put in another battery and the same thing happened again. I am waiting to receive and Ill be happy. I will then write a great review. User's recommendation: Excellent company.