Good day, I have tried 5 different numbers and email addresses but I cannot reach you. I need my results and my certificate delivered to me - my physical address. I have to apply for my next studies! This service is atrocious. Every time I call, I wait for 10min, then the phone line hangs up automatically. It seems your agents don't want to work, I work in customer service, so I know what is happening here. Either the telephone lines are really bad and cheap, or agents are deliberately hanging up because the customers are super angry and keep shouting at them. This is understandable. You need to pay your agents more and make sure people are available. Please contact me asap or I will be forced to go to hello peter and other sites to rate your company. Student number : 160697