23 Jun, 2021 → by ClaimboUser53835
Resolved: Worthless guarantee
1
Update by user Jul 10, 2021 Company fixed the issue and I have been provided with product or service ordered. Original review posted by user Jun 23, 2021 Their guarantee is worthless. When a return is made because of THEIR failure to deliver ordered bed frame in estimated time frame you will be refunded only 75% of your purchase. My estimated delivery time for bed frame ordered was one month, Saatva changed estimated delivery time to over 3 months without informing me. me. When User's recommendation: Buy locally.