Update by user Jun 08, 2021 Company fixed the issue and I have been provided with full refund. The issue was resolved by a lovely rep = Lakesha - the US. she was polite efficient and professional. Resoled it instantly - the Canadian reps havent even bothered to contact me! I would probably still b fighting with them!. Original review posted by user Jun 06, 2021 Wayfair has HORRIBLE business ethics regarding cancellation of an order and generally a lack of description on their pages about what is in stock and how materials will be shipped I generally shop with Amazon who provide transparent and fast delivery I ordered a rug...