Update by user Jun 10, 2021 Company fixed the issue and I have been provided with product or service ordered. Finally received my order 3 weeks after money cleared the bank. Have ordered from them since and they are slow with getting their product out but it is worth the wait. Second order was more timely. i'm very satisfied with the product, they just need to speed up their shipping:). Original review posted by user May 11, 2021 I ordered several products before Mother's Day. The transaction for payment was taken out of my bank on May 3rd. I did not receive any email with order number. I submitted 2 messages. No response to date. This is my first order and accordingly, I will not be ordering again. Sherri@***.net User's recommendation: Do not order from this company. They do not respond or deliver.