Update by user Mar 31, 2021 Company fixed the issue and I have been provided with discount on future orders. The company reduced the price of the tub by $500 and set up an installation date that was convenient. They were aware that I filed a BBB, AG complaint and Consumers Affairs. NO apologies, just attitude over the phone, but the work was completed to my satisfaction. Do I recommend the tub?? No, not very big nor comfortable and no splash guards. Do I recommend the company? NO, go elsewhere. Customer Service is horrendous.. Original review posted by user Mar 01, 2021 Perfect example of LACK of Customer Service Skills. I ordered a Safestep walk in tub on 2/8/2021, after the deposit was paid the company called me and we scheduled a delivery date of 3/1/2021. The night before I received 2 delivery confirmation date for 3/1/2021 and...