19 Feb, 2021 → by ClaimboUser834931
Resolved: Horrible customer service.
2
Update by user Feb 21, 2021 Company fixed the issue and I have been provided with full refund. Again. This bank has resolved my issue. Please change my recommendation from "avoid" to something much more positive. I tried to update it, but I can't get to that part now. They have some limitations, but overall they have been a good bank and I am happy with this resolution and intend to remain a customer.. Update by user Feb 21, 2021 This bank has resolved my issue. They do have their limitations, but I wouldn't hesitate to recommend them if you want a bank with actual branches. I still don't understand the intent or need for certain policies. They are responsive and explain what the policies are,...