Update by user Aug 19, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Aug 19, 2021 This is one of the biggest scams I've ever encountered. I want a refund on the charge made on my credit card, and I dare JustAnswer to charge me for a membership. I will never use the EHarmony site again. In addition to this scam this has wasted an inordinate amount of my time, which I consider to be extremely disresptful.