Reservation not correct

/ 29 reviews

19 Jun, 2021 → by ClaimboUser3935

Asked for first floor with King bed. I have trouble with my legs and my husband has a problem with elevators. We have always had good luck with you and now feel we are going to have to stay elsewhere. It is easier for us when traveling to stay at Holiday Inn or Holiday Express. Amanda is who I talked to for reservation and she told me everything was all set for First floor. This is at Holiday Inn, 80Newtown Road, Danbury, CT. I am not happy at all we ended up on the 4th floor in room 431. A LITTLE TOO MUCH! My rating right now is 0 User's recommendation: Your reservation may not go thru right.

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Holiday Inn - Other Reviews

》 I have many complaints

》 Customer service failure

》 Parking refund that was promised

》 Breakfast Complaint

》 Charge For Room I Did Not Stay

》 Messed up my reservation

》 Money taken and held

》 No notification of points lost

》 Horrible accommodations

》 A injury that I sustained while a guest in your hotel

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