I made the reservation on 7/8/2021, bookings.com charged my credit card for the reservation dated 8/13-8/14. I drove 2.5 hours to the hotel (Tru By Hilton Easton, PA) only to find out I did not have a room nor could they provide me one because you did not make the reservation! I called your 800# provided on the confirmation I printed out and was on hold for well over 30 minutes. Since the hotel had already told me they couldn't possibly provide me accommodations for the night and you were not available to find me another hotel in the area, I had no choice but to turn around and drive the 2.5 hours back home. I can't begin to tell you how annoyed I am. I want my money reimbursed a.s.a.p.