i have an appt 2/10/11 i have been waiting for this appt for 2 weeks because i have a bad toothache i scheduled the appt. for after work they called me the day before to try and get me to reschedule. i did'nt want to . and the receptionist tells me all iam gone get done is xrays. and that its not in the computer that iam in pain. first of all i did'nt know it had to be in the computer. and they did'nt ask. i have always had problems with them. thats why i never went back. and on my first appt. they pull this. my last visit at this facility the dentist refused to see me after she had done dead my mouth. because she said one of my teeth need a cap. her are the staff never informed me that i need a cap. the dentist said its in the chart . i asked her when do you give the patients there chart to read to see what they need you suppose to tell me what i need. what is the world coming too. bad service and dentist. and you wonder why people don't go its the service you receive, and it starts at the front desk.