10 Mar, 2020 → by ClaimboUser600283
Representative in Collections & Customer service Dept
1
Your collections department literally just hung up on me and was extremely rude!! She (Laurie) was not professional at all and called me a liar. Wow! I have never come across a credit card company that disrespects their customers in that way! I have made numerous attempts to make payments and set auto payment but without much success. This is the only credit card that has given me so many issues and all your representatives have done nothing to help while my account is still being reported to my credit bureau. I would not recommend this card to anyone nor will I ever shop again at this store!