Over the past 5 months I have experienced multiple power outages and surges that resulted in fried a/c components and blown heating elements in my stove, and dryer. Fried a washing machine and a home computer a tv and a lamp. Not to mention enjoying the Alabama heat with out a/c. Yet my rates have increased while service has decreased. Maybe trimming trees and maintenance would help I don't know. I hat I do know is I loose power at minimum of once a week and am fed up with it. Get it together people.