I have taken an extended warranty on a Defy fridge I had bought from Dion Wired. The after sales services from your extended warranty department is absolutely shocking. I have been given the round around by your repair guy. Comes to investigate the fault without proper test equipment. 2 weeks now without my fridge. Totally unacceptable! How do you expect me to purchase any further items or that of my family and friends if this is how I as a customer are treated after a sale.