Several calls to Select HW since 05/24/19 diagnoses of my a/c needing new motor (Contractor asigned by SHW). I have gotten several differnt responces from agents at customer service but "no repair". As they search for another contractor they suggest I look for one too. Was told 06/12/19: a new contractor had been assigned, but will have to wait for SHW to sent the contractor a work order to do another diagnoses/repair. I will make my 9th call 6/17/19 to get my a/c repaired since it will be 91 plus degrees in Virginia Beach Va this week. This is my first and last time using this company. Horrible service.