Fraserway rv in Delta BC took my 2014 brand new Springdale 294 in for a warranty fix on the electric tongue jack. The problem with the jack was that water had gotten in the manual access cap, which is located on top of the jack, due to a deformed rubber gasket (my guess is this part costs less then a dollar) . The genius mechanic 'fixed' the problem by caulking the access cap on the outside. I suppose this will stop water from filling up inside the electric tongue jack again, but it prevents access to the manual override cranking bolt. This repairman also stripped 3 of he 5 screws holding the jack cover in place. Oh , by the way the repair to caulk the cap took over a week till they called me and said it was fixed. Glad I wasn't getting my wheel lugs tightened